Terms of Service
1. Agreement to Terms
By accessing or using Botbee ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.
2. Description of Service
Botbee provides an AI-powered chatbot platform that enables businesses to create, customize, and deploy conversational AI assistants for customer support, lead generation, and other business purposes.
3. User Accounts
When you create an account with us, you must:
- Provide accurate, complete, and current information
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful, offensive, or inappropriate content
- Distribute spam, malware, or phishing attempts
- Impersonate others or misrepresent your affiliation
- Interfere with or disrupt the Service
- Attempt to gain unauthorized access to systems
5. Intellectual Property
The Service and its original content, features, and functionality are owned by Botbee and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6. User Content
You retain ownership of content you upload to the Service. By uploading content, you grant us a license to use, process, and display that content solely to provide the Service to you.
7. Payment Terms
For paid subscriptions:
- Payments are processed securely through Stripe
- Subscriptions renew automatically unless cancelled
- Refunds are provided according to our refund policy
- We reserve the right to change pricing with notice
8. Limitation of Liability
To the maximum extent permitted by law, Botbee shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
9. Disclaimer
The Service is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free.
10. Termination
We may terminate or suspend your account immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the Service will cease immediately.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes. Your continued use of the Service after changes constitutes acceptance of new Terms.
12. Contact Us
If you have questions about these Terms, please contact us at: legal@botbee.ai